Presentations

Spreading the word and sharing the powerpoints

Presentations

Filter presentations:
Communicatie wordt effectiever door kennis over gedrag
Service Design

Communicatie wordt effectiever door kennis over gedrag

View presentation
Mobility as a service: incremental gains or big bang
Service Design

Mobility as a service: incremental gains or big bang

View presentation
Establishing a service design practice in large organisations
Service Design

Establishing a service design practice in large organisations

View presentation
Working with people to design inclusive mental wellbeing services
Service Design

Working with people to design inclusive mental wellbeing services

View presentation
Co-designing a safer, more accessible and more liveable Amsterdam Red Light district
Service Design

Co-designing a safer, more accessible and more liveable Amsterdam Red Light district

View presentation
Rational overrides: influencing behaviour beyond nudging
Service Design

Rational overrides: influencing behaviour beyond nudging

View presentation
High performance customers through service design thinking
Service Design

High performance customers through service design thinking

View presentation
Building internal capabilities on all levels to reveal the missing link
Service Design

Building internal capabilities on all levels to reveal the missing link

View presentation
Design and delivery of the London 2012 spectator experience
Customer Impact

Design and delivery of the London 2012 spectator experience

View presentation
Service Design: Deal with the obvious, Surprise with the expected
Service Design

Service Design: Deal with the obvious, Surprise with the expected

View presentation