What we do

Sustainable futures

Sustainability is no longer something businesses can choose to embrace or not, it’s imperative.

Efforts towards more sustainable futures are often approached as a technical or economical challenge. Of course technology is crucial, but we see it foremost as a human challenge.

Sustainable futures

Challenges we address

Design to increase adoption

Design to increase adoption

Changing customer habits and behaviour

Changing customer habits and behaviour

Adapting to changing customer values

Adapting to changing customer values

Align around one vision and purpose for sustainability

Align around one vision and purpose for sustainability

Involving users in reverse logistics

Involving users in reverse logistics

Moving from product business models to circular services

Moving from product business models to circular services

A human view on sustainability

A human view on sustainability

Sustainability is a human challenge:

  • How do we get people to look beyond material value and ownership?
  • How do we get people to adopt more sustainable technologies or business models?
  • How do we accelerate behavioural change?

People are the key.

Related client work
Get in touch

Get in touch

Sanne is driven by helping organisations contribute to sustainable futures through design. He leads the sustainability team in Livework.

He has a wide range of experiences, covering many facets of innovation, always eager to go beyond the conventional. He is acclaimed for combining strategic foresight with human empathy.

Contact Sanne to learn how service design can help you reach your sustainability goals. Or put differently: how you can win the hearts of your customers while contributing to a sustainable future.

Get in touch with Sanne

We've done this before

Services we provided

Customer centricity

Customer centricity

Drive change capability from the outside-in

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Service improvement

Service improvement

Improve the way you deliver

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