What we do

Service Innovation

The world around you is rapidly changing. Powerful technologies are in the hands of your customers, employees and stakeholders. You feel the increasing pressure of societal challenges. You want to see opportunity for positive change in society and you want to contribute to it.

But how do you orchestrate new ways of collaboration in the value chain? How do you effectively explore how customer needs evolve? What kind of innovative services will actually work and be adopted? And what does the business opportunity look like?

Service Innovation

Challenges we address

Developing new products and services based on customer insights

Developing new products and services based on customer insights

Responding to future trends

Responding to future trends

Developing more sustainable solutions

Developing more sustainable solutions

De-risking innovation investments

De-risking innovation investments

Using new technology intelligently

Using new technology intelligently

Managing an innovation roadmap and portfolio

Managing an innovation roadmap and portfolio

We take the guesswork out of innovation

We take the guesswork out of innovation

Erik literally wrote the book on brand driven innovation and knows what it takes to build sustainable, desirable services that take on the challenges of the 21st century.

He can guide your team to gain fresh perspectives, build new value and innovate while reducing the risk of high-cost failures.

Want to know how? Get in touch

Clear outcomes and
happy clients

Other services we provide:

Service Improvement

Service Improvement

Improve the way you deliver

Read more
Customer centricity

Customer centricity

Drive change capability from the outside-in

Read more