Wim Rampen

As a former client of Livework, I’m excited to combine my 20+ years' experience in customer intelligence, experience and marketing in B2C organisations with the design capabilities of Livework that have proven to be so valuable to me.

I’ve seen the ugly side of how companies think they can get away with bad experiences to extract more value for themselves. And I’ve worked within senior management teams to build successful customer-driven strategies that bring efficiency, growth and competitive differentiation. I’ve learned from both failure and success, and plan to keep on learning for a very long time.

But, enough about me, I’m curious to learn about your challenges and how we can help.

Designing better services is not about tools or methodologies. It is about designing for better outcomes.

Posted content by Wim Rampen

Stop focusing on technology Blog
09 April 2019

Stop focusing on technology

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Livework drinks - getting out of our bubble
22 November 2018 - Rotterdam

Livework drinks - getting out of our bubble

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Reflections on McKinsey's Blog
06 November 2018

Reflections on McKinsey's "The Business Value of design"​

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Calling all service designers: Blog
16 October 2018

Calling all service designers: "Eat your own greens"​

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September's reads Blog
06 September 2018

September's reads

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Livework Oslo joins <br/>PwC Consulting Oslo Blog
27 August 2018

Livework Oslo joins
PwC Consulting Oslo

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August's reads Blog
07 August 2018

August's reads

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Service Design, the must-have drill for your quarter inch hole Blog
12 June 2018

Service Design, the must-have drill for your quarter inch hole

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