Liveworker

The Liveworker

As THE Liveworker I enjoy the challenge of combining customer centricity with business relevance. Working with clients and colleagues I find creative and practical solutions for business challenges.

My background is varied and includes design, economics, psychology, econometrics, sociology and architecture. I am familiar with over 13 different sectors and understand sector specific challenges from a customer and a business perspective.

My varied mix of skills and background enable me to understand, imagine and design services that bring value to customers and our clients. Please contact us if you want to have some cake with us.

Posted content by The Liveworker

“Service Design” in Korean Blog
19 September 2016

“Service Design” in Korean

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The Cost Of Mistrust Insight
10 June 2016

The Cost Of Mistrust

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An outside-in approach to launching new products and services Blog
16 November 2015

An outside-in approach to launching new products and services

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How People Cluster Experiences In Their Life Insight
10 October 2015

How People Cluster Experiences In Their Life

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“Service Design” in Chinese Blog
15 September 2015

“Service Design” in Chinese

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Understanding Your Customers’ Customer In B2B Insight
10 June 2015

Understanding Your Customers’ Customer In B2B

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The High Performing Patient Insight
10 May 2015

The High Performing Patient

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The Connected Consumer Of Tomorrow Is Already Here Insight
10 March 2015

The Connected Consumer Of Tomorrow Is Already Here

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Time To Educate Consumers On Energy Usage Insight
10 February 2015

Time To Educate Consumers On Energy Usage

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The Bank I Don’t Want To Live Without Insight
10 January 2015

The Bank I Don’t Want To Live Without

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The Human Face Of Insurance Insight
10 November 2014

The Human Face Of Insurance

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The Seamless Digital Experience Insight
10 October 2014

The Seamless Digital Experience

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BBC Design Sprints Blog
15 September 2014

BBC Design Sprints

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I’ll Pay Extra To Stop Being Your Customer Insight
10 September 2014

I’ll Pay Extra To Stop Being Your Customer

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Livework featured in Nesta's Blog
04 August 2014

Livework featured in Nesta's "DIY Toolkit"

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5 Myths about Innovation Teams Blog
08 July 2014

5 Myths about Innovation Teams

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“Service Design” in Japanese Blog
12 May 2014

“Service Design” in Japanese

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A Touchpoint outside the Customer Journey Blog
19 April 2014

A Touchpoint outside the Customer Journey

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Customer Journeys and Customer Lifecycles Blog
25 December 2013

Customer Journeys and Customer Lifecycles

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Livework adds Spice to communities Blog
03 November 2013

Livework adds Spice to communities

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Insurance is a service, not a product Blog
27 September 2013

Insurance is a service, not a product

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Volkswagen's Quicar is on the road Blog
04 July 2011

Volkswagen's Quicar is on the road

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