I was trained in industrial design engineering at the Delft University of Technology, which I have to thank for my work-ethic and hands-on approach. Whilst studying organisational science and entrepreneurship in the UK however, my interest in organisations began to grow, slowly moving me away from traditional design engineering.

Having found my niche, I did my graduate thesis on the topic of customer-organisation relationships whilst interning at Livework.   This turned out to be a fruitful project — enhancing my expertise in designing for relationships in a service setting while simultaneously enabling Livework to push the boundaries of what service design is able to do.