Liveworker

Erik Roscam Abbing

As the Director of Innovation at Livework, I'm proud to lead the team in thinking about how service design can help build a positive future full of sustainable, inclusive services that make the world a better place.

After having founded and successfully run Zilver Innovation for 10 years I was very happy to get the opportunity to merge with Livework in 2016 and be welcomed by an amazing team as director of Livework Netherlands. It felt like coming home!

After a master’s degree in industrial design engineering and 10 years of work as a product designer, I found my true passion when I went back to school to study design management. Here I discovered how to integrate my design skills with entrepreneurship, branding, business strategy, innovation and research. This led me to start Zilver innovation, and write the book ‘Brand Driven Innovation’ (2010).

I am a passionate believer in design thinking and service design, to make businesses more human, effective, and great at what they do best. I am in my element when I can help organisations turn their vision into value for their customers and employees. And that counts for Livework as well as for our clients.

Chance favours the connected mind

Steven Johnson , Where Good Ideas Come From

Posted content by Erik Roscam Abbing

‘Green Friday’: 7 tips for an earth friendly Black Friday Article
Service Design

‘Green Friday’: 7 tips for an earth friendly Black Friday

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ClickNL DRIVE Seminar
24 October 2019 - Eindhoven

ClickNL DRIVE

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The Smartest City Round table
26 September 2019 - Gothenburg

The Smartest City

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CLICKNL Seminar
13 June 2019 - Utrecht

CLICKNL

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Provada 2019 Round table
6 June 2019 - Amsterdam

Provada 2019

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Energy in 21st century cities Article
Service Transformation

Energy in 21st century cities

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Housing in 21st century cities Article
Innovation

Housing in 21st century cities

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Mobility in 21st century cities Article

Mobility in 21st century cities

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Theme 1: Sustainability and Circularity Article

Theme 1: Sustainability and Circularity

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Theme 2: Participative Ecosystems Article
Innovation

Theme 2: Participative Ecosystems

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Theme 3: Humanising Technology Article
Digital Relationships

Theme 3: Humanising Technology

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Introduction: On Service Innovation Article

Introduction: On Service Innovation

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Livework breakfast: humanising smart cities
16 April 2019 - London

Livework breakfast: humanising smart cities

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Service innovation in 21st century cities Whitepaper
Erik Roscam Abbing

Service innovation in 21st century cities

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Technology

Ultimaker

Government

Amsterdam city council

Livework drinks: humanising smart cities
7 February 2019 - Rotterdam

Livework drinks: humanising smart cities

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Strategic service design masterclass
30 October 2019 - Rotterdam

Strategic service design masterclass

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Smart for Good
6 December 2018 - Rotterdam

Smart for Good

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Inspiration from Barcelona Blog
16 October 2018

Inspiration from Barcelona

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Co-designing a safer, more accessible and more liveable Amsterdam Red Light district Presentation
Service Design

Co-designing a safer, more accessible and more liveable Amsterdam Red Light district

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Service design days Barcelona Conference
5 October 2018 - Barcelona

Service design days Barcelona

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Service design days Barcelona Conference
6 October 2017 - Barcelona

Service design days Barcelona

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Customer Focus Masterclass Masterclass
24 May 2017 - Basel

Customer Focus Masterclass

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MCE Positive Tech Conference
8 May 2017 - Warsaw

MCE Positive Tech

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A Servitization Mindset: Five guidelines to stimulate a shift from a product to service focussed mindset Whitepaper
Erik Roscam Abbing

A Servitization Mindset: Five guidelines to stimulate a shift from a product to service focussed mindset

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InfraTech 2017 Workshop
19 January 2017 - Rotterdam

InfraTech 2017

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Humanizing Digital - SDN & Livework Inspirational Dinner Conference
28 October 2016 - Amsterdam

Humanizing Digital - SDN & Livework Inspirational Dinner

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A service design love story Blog
26 October 2016

A service design love story

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Customer Focus Masterclass (EN / DE) Masterclass
16 November 2016 - Basel

Customer Focus Masterclass (EN / DE)

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Energy

Priva

Retail

Mexx

Retail

Fatboy

Telecom

Virgin Mobil

Manufacturing

Philips

Learn from real life pilots Article
Innovation

Learn from real life pilots

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Your service is  your brand Article
Service Strategy

Your service is your brand

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SDN Masterclass Amsterdam Masterclass
26 October 2016 - Amsterdam

SDN Masterclass Amsterdam

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Service Design: Brand-driven innovation Publication
Service Strategy

Service Design: Brand-driven innovation

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Innovation as an outcome, not a goal Subtheme
Innovation

Innovation as an outcome, not a goal

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Livework to merge with Zilver Innovation Blog
29 June 2016

Livework to merge with Zilver Innovation

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