
Cutting edge thinking
Livework Insight is constituted by a group of designers, researchers, consultants and psychologists whose objective is to keep Livework at the forefront of service design practice and discipline.
We codify 15 years of Livework Studio's experience, making internal knowledge tangible, complementing with external validation and inputs. This translates into models for our consulting practice and research to uncover new insights.
Livework Insight is constituted by a group of designers, researchers, consultants and psychologists whose objective is to keep Livework at the forefront of service design practice and discipline.
We look at the world to gather intelligence within sectors and themes. We research in partnership with leading academic institutions to spot and analyse patterns across human, business and organisation behaviour.
We codify the work developed by Livework Studio during the past 15 years to make internal knowledge tangible. We translate knowledge into models and frameworks to support organisations making sense of the context they operate in.
Our latest book “Service Design for Business” is thought for anyone who is interested in services and how design can help innovate and improve the customers’ experience. Service design offers people in business, or government organisations, a new and powerful way to approach challenges, impact results and undertake change. This book provides the insight into how to apply service design in your business.
Read moreThis is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers. As with the highly influential publication 'This is Service Design Thinking', the ...
We strive to deliver work that is extremely useful to our clients and their situation. We work together with people to understand challenges and move beyond them through close follow-up, well-defined designs and clear communication. This enables sustainable results, with real and lasting business impact.
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