Service Design in Business is a practical conference for business leaders interested in using service design strategically. We’re expecting a wide audience of business leaders working to establish service design in their organisation. There will be real stories on challenges and achievements, lessons learned and peer-to-peer sessions. 

You’ll leave Service Design in Business 2016 with new ideas and skills to design services that meet customers’ needs and create positive business impact.Through a number of keynote presentations and practical workshops, we will cover three major content streams: architecting customer experience, shifting to services and the impact of design. 

Please visit the website for tickets and further information – we hope to see you in London on November 25th!