Customer Focus Masterclass
Event

Customer Focus Masterclass

Erik Roscam Abbing
  • Erik Roscam Abbing
  • Director
Practical:
  • When:
  • Wednesday, 24 May 2017 at 8:30 am (CEST)
  • Where:
  • Launchlabs Basel, Basel

  • Pricing:
  • SFr. 520.00

Customer Focus and Experience Management in the digital world

Great products and services emerge when these can hit a nerve, solve a big problem or cover a need.

Customer Focus, Customer Experience Management, Human Centered Design – all these terms are vital for every organization in the current time of digitization. Companies need to be fast, agile, iterative and customer-oriented. The Customer Focus Masterclass provides a practical perspective on the subject of Customer Focus and offers an inspiring mix of real cases, methods and tools.

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