- Thursday, 25 October 2018 at 10:45 am
Sportcentrum Papendal, Arnhem
EUR 30 - EUR 150,-
Good services don’t happen by accident. They need to be designed.
In this workshop Marzia will guide the audience into an exploration of how to design a supreme employee experience, generating solutions aimed at establishing positive employee relationships. Instruments like eNPS (Employee Net Promoter Score) are useful to understand how your employees regard their current experience, offering little or no guidance on how to improve it. Marzia will guide you through a step-by-step process to maximise the use of eNPS data as a starting point to rethink and redesign your employee experience.View event website