Designing Leadership

Designing Leadership

Livework
Collection

Lead by service design and create high-performing customers

Contact info:
  • Lavrans Løvlie
  • Management
  • Schweigaards gate 34A
  • 0191 Oslo,
  • Norway

Welcome to the VL-morgenmøde collection!

It has been a pleasure to share some insights about Service Design in leadership with you. Below you will find a collection of relevant articles to deepen your knowledge on Service Design and to get a better understanding of its application in practice.

I hope you will find this collection inspiring and useful.
Do not hesitate to contact me if you have any questions.

Happy Reading!
Lavrans

In this collection

Bridge the gap between behavioural economics and customer experience Magazine
October 2016

Bridge the gap between behavioural economics and customer experience

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When we say design, we mean business Magazine
November 2016

When we say design, we mean business

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Engage customers and connect the organisation Subtheme
Service Design

Engage customers and connect the organisation

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Servitization: Shifting from products, to product service bundles in B2B Whitepaper
Marzia Aricò, Anna van der Togt

Servitization: Shifting from products, to product service bundles in B2B

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The Livework wish list<br/> for 2017 Magazine
January 2017

The Livework wish list
for 2017

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Digital opportunities require customer understanding Article
Service Transformation

Digital opportunities require customer understanding

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Introduction to Service Design Video
Service Design

Introduction to Service Design

View video