Liveworker

The Liveworker

The Liveworker

As THE Liveworker I enjoy the challenge of combining customer centricity with business relevance. Working with clients and colleagues I find creative and practical solutions for business challenges.

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Blogposts by The Liveworker

To lead change in service design, choose your line Blog
14 November 2016

To lead change in service design, choose your line

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“Service Design” in Korean Blog
19 September 2016

“Service Design” in Korean

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An outside-in approach to launching new products and services Blog
16 November 2015

An outside-in approach to launching new products and services

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“Service Design” in Chinese Blog
15 September 2015

“Service Design” in Chinese

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BBC Design Sprints Blog
15 September 2014

BBC Design Sprints

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Livework featured in Nesta's Blog
04 August 2014

Livework featured in Nesta's "DIY Toolkit"

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5 Myths about Innovation Teams Blog
08 July 2014

5 Myths about Innovation Teams

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“Service Design” in Japanese Blog
12 May 2014

“Service Design” in Japanese

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A Touchpoint outside the Customer Journey Blog
19 April 2014

A Touchpoint outside the Customer Journey

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Customer Journeys and Customer Lifecycles Blog
25 December 2013

Customer Journeys and Customer Lifecycles

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Livework adds Spice to communities Blog
03 November 2013

Livework adds Spice to communities

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Insurance is a service, not a product Blog
27 September 2013

Insurance is a service, not a product

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Volkswagen's Quicar is on the road Blog
04 July 2011

Volkswagen's Quicar is on the road

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