Liveworker

Melvin Brand Flu

Melvin Brand Flu

As partner at Livework, I lead our business and strategy projects and also advise clients about strategy, business design, and customer engagement. For the last 26 years I have worked for global brands, governments, and small businesses across the continents, delivering high impact projects and programmes in various sectors. My background is a mix of strategy, business, IT, marketing, and change management.

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Blogposts by Melvin Brand Flu

Livework to merge with Zilver Innovation Blog
29 June 2016

Livework to merge with Zilver Innovation

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Do you know if you're irritating your customers? Blog
12 January 2015

Do you know if you're irritating your customers?

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Don’t ask how customer centric your organisation is Blog
11 June 2014

Don’t ask how customer centric your organisation is

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Your operation went OK. Please don't sue us! Blog
17 June 2013

Your operation went OK. Please don't sue us!

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Service transformation: Service design on steroids Blog
04 November 2011

Service transformation: Service design on steroids

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