Customer centricity assessmentTake the assessment to find out how customer-centric your organisation is.
The clue is in the name: Livework. We improve the way people live and work. We do this by designing services that are better for the people who use and deliver them.
Our mission and the people who make it happen.Who we are
The work we do and how we do it.What we do
Most clients come back. Find out why.Happy clients
Client workCX Playbook at adidas: A standardised approach for practicing customer-centricity Read more
The clients we work withView client work
“TfL has worked on a number of projects with Livework. They have consistently delivered an essential customer-focused perspective to the delivery and operation of change programmes.”
“The team at Livework was able to get up to speed incredibly quickly on a complex topic with many moving parts. We found their approach to be invaluable in informing the challenges we are putting forward to innovators to solve, as well as the structure of our prize process itself”
“Truly customer-centric insight lead to higher quality of the concept. Collaboration with management was high and effective. Integration with business teams much better than with other Kone design projects.”